Refund policy

GENERAL

We aim for satisfaction with our pet snacks. Returns accepted under conditions below. No return on opened/perishables unless defective.

ELIGIBILITY FOR RETURNS

Unopened, unused products in original packaging within 7 days of delivery.

Defective/damaged: Full refund/replacement within 7 days (photos required).

Wrong item shipped: Full refund/exchange.

PROCESS

Contact support within timeframe.

Return at your cost (unless our error).

Refunds processed in 7-10 days to the original payment method.

NON-RETURNABLE

Opened food/snacks, personalized items, clearance sales, or pet allergies/health effects.

CANCELLATIONS

Pre-shipment: Full refund.

Post-shipment: As per returns above.

EXCLUSIONS

No cash refunds; account credit optional.

Shipping non-refundable unless faulty.

CONTACT

Email :bepawsome@gmail.com

Policy per Consumer Protection Act, 2019.